Support

Here to help.

Drift is infinite focus music that generates itself — no playlists, no loops. Here's how to get the most from it, and how to reach a real person.

Common questions

01

How does Drift work?

Drift doesn't play pre-recorded tracks. It generates music in real time from a field of musical moods, and the sound keeps evolving — so no two sessions are ever the same. Open the app and start drifting; there's nothing to queue or decide.

02

I don't hear any sound.

Run through these, in order:

  1. Check the ring/silent switch on the side of your iPhone isn't set to silent.
  2. Turn the volume up with the side buttons while Drift is open.
  3. On Bluetooth headphones, confirm they're connected and selected as the output.
  4. Close and reopen the app.

Still silent? Email us below with your device and iOS version.

03

Does it keep playing in the background?

Yes — Drift keeps generating while your screen is off or you're in another app. If it stops, check that Drift isn't restricted under Settings → General → Background App Refresh, and that Low Power Mode isn't suspending it.

04

Should I use headphones?

Recommended. The moods are tuned with rich low end and stereo movement that small phone speakers can't fully reproduce — though Drift works fine on speakers too.

05

Why does it sound different every time?

That's the whole idea. The music is generated live and drifts continuously between moods, so it never repeats. Predictable loops pull your attention; this doesn't — which is exactly what lets it fade into the background while you focus.

06

I'm in the beta — how do I send feedback?

In TestFlight, take a screenshot and tap "Share Beta Feedback," or just email us directly.

Tell us which moods you loved, anything that sounded off — clicks, harshness, out-of-tune moments — and how it held up over a long session. Your feedback genuinely shapes what ships.

07

How is my data handled?

No account, no tracking, nothing sold. The app collects only anonymous diagnostics to stay stable. The full story is in our Privacy Policy.

Still stuck, or just want to say hello?

We read every message — usually a reply within a day or two. Include your device & iOS version for bugs.